Terms of Service

Please read these Terms of Service ("Terms") carefully before using the website at digiflowkey.com (the "Site") or engaging any services provided by DigiFlowKey ("Company," "we," "us," or "our").

By accessing our Site or purchasing our services, you ("Client," "you," or "your") agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

1. Services

DigiFlowKey provides digital marketing services including, but not limited to:

• Search Engine Optimization (SEO)
• Digital Marketing Campaign Management
• Marketing Strategy Consulting
• Content Marketing
• Pay-Per-Click (PPC) Advertising Management
• Social Media Marketing
• Email Marketing

The specific scope of services, deliverables, timelines, and fees for each engagement will be set out in a separate Service Agreement or Statement of Work (SOW) signed by both parties.

2. Eligibility

By using our Site or services, you represent that:

• You are at least 18 years of age.
• You have the legal authority to enter into a binding agreement on behalf of yourself or your organization.
• Your use of our services complies with all applicable laws and regulations.

3. Client Responsibilities

As a client, you agree to:

• Provide accurate, complete, and up-to-date information required for us to perform the services.
• Grant us necessary access to your website, analytics accounts, ad accounts, and other platforms required for service delivery.
• Respond to requests for feedback, approvals, or information within a reasonable timeframe (typically 3–5 business days).
• Ensure all content, materials, and information you provide do not infringe on any third-party intellectual property rights.
• Pay all fees as set out in your Service Agreement or invoice.

4. Payment Terms

• Fees are as specified in the applicable Service Agreement or invoice.
• Payment is due within 14 days of invoice date unless otherwise agreed in writing.
• We accept payment via bank transfer, credit/debit card, or other methods specified at the time of purchase.
• Late payments may incur a late fee of 1.5% per month on outstanding balances.
• We reserve the right to suspend services for accounts with overdue balances exceeding 30 days.
• All fees are exclusive of applicable taxes (VAT, GST, etc.), which are the client's responsibility.

5. Intellectual Property

5.1 Our Property

All content on our Site — including text, graphics, logos, images, and software — is the property of DigiFlowKey or our content suppliers and is protected by applicable intellectual property laws.

5.2 Work Product

Upon full payment of all fees, all deliverables created specifically for you under a Service Agreement become your property. We retain ownership of any pre-existing tools, frameworks, methodologies, and templates used in delivering the services.

5.3 Your Content

You retain all ownership of content, data, and materials you provide to us. You grant us a limited license to use such materials solely for the purpose of performing the agreed services.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement, and not to disclose such information to third parties without prior written consent, except as required by law.

We may reference your business name and general results in our portfolio or marketing materials unless you request otherwise in writing.

7. Disclaimers & No Guarantees

Digital marketing results — including search rankings, traffic, leads, and revenue — are influenced by many factors outside our control, including search engine algorithm changes, market conditions, competition, and your own website and business performance.

We do not guarantee specific rankings, traffic levels, leads, or revenue outcomes. We commit to applying professional skill, effort, and best practices to pursue your agreed objectives.

Our Site and services are provided "as is" without warranty of any kind, express or implied.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

• DigiFlowKey's total liability to you for any claim arising from our services shall not exceed the total fees paid by you in the 3 months preceding the claim.
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.

9. Indemnification

You agree to indemnify, defend, and hold harmless DigiFlowKey and its officers, employees, and contractors from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your breach of these Terms.
• Content or materials you provided to us that infringe third-party rights.
• Your violation of any applicable law or regulation.

10. Termination

• Either party may terminate the engagement with 30 days' written notice unless otherwise specified in the Service Agreement.
• We may terminate immediately for non-payment, breach of these Terms, or engagement in unlawful or unethical activity.
• Upon termination, you are responsible for all fees for services rendered up to the termination date.
• Sections on intellectual property, confidentiality, limitation of liability, and governing law survive termination.

11. Third-Party Platforms

Our services often involve managing accounts on third-party platforms (Google, Meta, LinkedIn, etc.). You acknowledge that your use of these platforms is also subject to their own terms of service, and we are not responsible for changes to those platforms' policies, algorithms, or ad systems.

12. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of [Your Jurisdiction — to be updated], without regard to its conflict of law principles.

Any disputes arising from these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration or the courts of [Your Jurisdiction].

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of our Site or services after changes constitutes acceptance of the updated Terms.

14. Contact Us

For questions about these Terms, please contact us:

• Email: info@digiflowkey.com
• Website: digiflowkey.com/contact.html
• Address: 30 N Gould St Ste R, Sheridan, WY 82801